Easy play -
smart stay!
Easy play -
smart stay!
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at wilyfox.game@gmail.com. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at wilyfox.game@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Shipping policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Orders will be delivered within 14 days after they are processed.

*Please note that there may be some delays due to COVID*

Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Local delivery
Free local delivery is available for orders over $50 within The West Coast.

Deliveries are made from 11am on weekdays. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.

International Shipping
We are based in California, but we also offer international shipping.
Shipping charges for your order will be calculated and displayed at checkout.
Wily Fox is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven't received your order within 14 days of receiving your shipping confirmation email, please contact us at wilyfox.game@gmail.com with your name and order number, and we will look into it for you.
Shipping Policy
We offer FREE Standard Shipping on orders over $50 within the United States!* Flat Rate Shipping of $4.95 is available on orders under $50 being shipped within the United States. In order to qualify for free standard shipping, your subtotal must be $50 or more before shipping, discounts and taxes have been applied. Free Standard Shipping will be automatically applied to your merchandise total over $100 per shipment in the contiguous U.S. Qualifying purchase amount is calculated after all applicable discounts.

*EXCLUSIONS

The following exclusions apply to the free or flat rate shipping offer:

- Not valid on international shipments. We are happy to provide worldwide shipping, however please be aware that it can be expensive and we cannot always offer low shipping rates on international orders.

- Free or flat rate shipping is only available on select products that ship within the United States. Most of our products ship from our warehouse in California state, USA.

SHIPPING TIMELINES

- Standard shipping packages arrive within 3-7 business days. Heavier items may take longer. Delivery time-frames will be listed on the product page and at the checkout.

- Larger items that are shipped directly to our customers from the manufacturer generally take about 2-4 days to process and about 5-6 days in transit. Items that ship directly from the manufacturer are indicated as such in the item description. Generally, allow 2-3 weeks for delivery of these items, unless otherwise noted.

- Shipments to Alaska and Hawaii also take additional time

IMPORTANT TO REMEMBER

- *INTERNATIONAL SHIPPING* We ship worldwide via UPS Standard or DHL Worldwide, however at this moment the shipping rates are VERY EXPENSIVE. Especially due to the COVID-19 pandemic, the shipping rates on international packages skyrocketed. We are actively working on negotiating rates with the carriers! We will do our very best to provide the least expensive rate. All rates listed at the checkout are provided directly by the carrier.

- *CUSTOMS FEES AND PROCESSING* Playroom Collective is not responsible for any customs duties, fees or delays with customs processing. If your international shipment is being held by customs for any reason, we will unfortunately not be able to provide a status or check in on your package. We have no control over customs processing.

- Wily Fox ships domestically via USPS, UPS or FedEx depending on weight and destination. Once your package leaves the warehouse, we do not have direct control over your package and we cannot be responsible for delays, lost or stolen packages, or carrier handling of your package.

- Wily Fox is not responsible for lost or stolen packages that are successfully delivered to the shipping address provided by the customer.

- Wily Fox does not assume responsibility for orders placed online with an incorrect shipping addresses. Please check carefully that the shipping address you enter is correct. If an item is returned to us because of an incorrect address provided, the customer is responsible for charges to re-ship.

- Once an order has been processed and a tracking number assigned, we are unable to make any further changes to the order. Please contact us at wilyfox.game@gmail.com if you need to update your order before a tracking number is assigned.

- If the tracking information indicates that your order was delivered, but you have not received it, be sure to check everywhere - occasionally carriers leave deliveries with neighbors, building managers, or places such as your porch, garage, or even behind bushes.

- If there is no tracking information, or the tracking information shows the item was returned to us, please email us at wilyfox.game@gmail.com with your order information. We may have the wrong shipping address, the driver may have unsuccessfully attempted delivery, or the carrier may have mis-delivered it.
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About Us
Hey, guys
My name is Darya. I am a speech therapist. We’re a family business based and operated from California, USA. We collaborate with the most talented designers in the heart of Europe to design beautiful educational toys.
We value quality over quantity and believe that even the smallest details matter. That’s why all of our products are carefully perfected and researched for months before they get to your little kids. We hope that you love our products as much as we do!

Farmer’s Basket is a great therapeutic tool. The game is designed to serve professionals as an additional resource for expanding their repertoire of toys and providing new ideas that stimulate speech development.

For me, both for a speech therapist and for mother of two, it was very important to develop a game that would help children who have features of speech development and were multifunctional in nature. For example:
1. The game should have simple rules (any of the parents, having read the instructions, could explain the rules of the game to their child.
2. The game must have a goal, i.e. developing character. For example, having mastered.
This game, the child could develops color identification, fine motor skills, develops sorting and language skills.
3. Any educational game should be safe and attractive. It should be colorfully decorated. This will help to form the correct visual perception of the world.
4. And most importantly, the game should be creative and fun. So that the child wants to play it again and again. Farmer’s Basket is perfect for learning centers or independent practice.
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By carrying Wily Fox products, you’re signaling to your customers a commitment to quality, safety, and open-ended creative play. Our team can help you choose just the right selection for your shelves. Give us a call at 1-619-243-9029 during business hours or tell us a little about yourself and your business below, and we’ll be in touch!

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Call Us: 1-619-243-9029
Address: 2235 River Run Dr San Diego CA 92108
Address:
2235 River Run Dr San Diego CA 92108
Call Us:
1-619-243-9029